Service, support AND WARRANTY
Our global dealer network gives you access to worldwide service and support for your OXE Marine product. Our extensive network of authorized OXE Marine partners cover the globe and are trained and supported by OXE Technical Area Managers. You can rest assured you are in highly skilled hands to promptly solve and problems you might have. Our OXE portal customer portal contains a huge range of information include OXE manuals, installation guides, recommended oils & fluids, propellor & performance documentation, product update and much more. Customers can also submit support requests to the OXE Technical Support & Warranty team and monitor your case through to conclusion.
Service & MAINTENANCE
All service access points for daily maintenance checks are located in the front of the engine. This makes service and maintenance as easy and straightforward as possible, with access to key components while in water to maximise up time.
We recommend a 50 hour break in period to get the best results out of your engine. OXE Engines are serviced at 200 hour. intervals and at 800 hours there is an more extensive service including a belt change.
For routine maintenance, follow the user manual (see below) and make sure to only use OXE recommended oils and coolant.
For all technical support enquiries, please contact:
technicalsupport@oxemarine.com
To find a service center near you, please check our global dealer locations.
Spare Parts
For all enquiries relating to spare parts contact your local dealer or contact our spare parts team for assistance:
spareparts@oxemarine.com
WARRANTY
OXE Diesel outboards come with a standard warranty of 1,500 hours within a specified period.
For more information, contact warranty@oxemarine.com or select your region below to check the applicable warranty period. You can also find our general terms and conditions below.
Oxe Global Warranty Policy
Oxe Americas Warranty Policy
General Terms & Conditions
OXE ACADEMY
OXE offers free training to all OXE partners, held quarterly in Ängelholm, Sweden, and at our US facility in Albany, Georgia. Training classes are available at beginner, intermediate, and advanced levels. Upon successful completion of the Academy, a certificate is issued to certify the technician's qualifications.
For inquiries about the OXE Academy, please contact our dedicated aftermarket team:
Installation of OXE300 vs a gasoline outboard
FUEL SYSTEM:
As a modern diesel engine, it runs on a common rail, high pressured fuel system which means there is a fuel supply and a fuel return line to the fuel tank.
ENGINE HEIGHT:
The engine height also plays an important role, due to the ability to run larger sized propellers and the fact that the OXE300 tops out at 4300 RPM. For example, it is important that the engine is not hung too low and in almost all cases sits higher than a gasoline outboard on the transom.
ELECTRICAL:
One of the benefits of the OXE300 is its ability to deliver 180amps, which can be used to recharge batteries and power onboard equipment. As a result, all batteries, cabling switches and fuses need to be sized accordingly.
HULL TYPE:
On a conductive hull, such as aluminium, steel or carbon fibre, it is important to isolate the engine from the hull and auxiliary equipment to limit the risk of stray currents which can impact the engine, equipment or create additional corrosion as a result of interference with the protective anodes.
For further information see the installation manual and/or contact technicalsupport@oxemarine.com who will put you in touch with our application experts who will gladly support.
